Privacy policy

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Last updated September 2026

What we collect

When you enquire or book, we collect only what the journey needs:

  • Your name, phone number and email address
  • Pickup and drop-off locations, travel date and time
  • Flight number, passenger count and any special requests
  • Payment status — we do not store card numbers

Why we hold it

To arrange and carry out your journey, to give your driver what they need to find you, to answer questions about a booking afterwards, and to meet our accounting obligations.

Who sees it

The driver or local operator assigned to your journey receives your name, contact number and the pickup details — nothing more. Our staff see what their role requires. We do not sell personal data, and we do not share it for advertising.

Driver links

Where a driver is sent a link for your trip, that link carries only your name and number, expires 24 hours after the trip ends, and stops working immediately if the driver is changed.

How long we keep it

Booking and invoice records are kept as long as accounting rules require. Enquiries that do not become bookings are kept only while they may still be answered.

Your rights

You may ask for a copy of your data, ask us to correct it, or ask us to delete it where we are not required to keep it. Write to info@primetaxihub.com and we will respond.

Cookies

This website uses only the cookies needed to make it work. We do not use advertising or cross-site tracking cookies.

Contact

Questions about this policy go to info@primetaxihub.com.