Our support team works 24/7. Whether you have a question about a booking, a complaint, or just want to say hello — we're all ears.
+91 1800-CAB-RIDE (Toll Free)
Mon–Sun, 24 Hours
support@primetaxihub.com
We reply within 2 business hours
Prime Taxi Hub Technologies Pvt. Ltd.
91 Springboard, Connaught Place
New Delhi – 110001
Available in-app and on our website. Average response time: under 3 minutes.
You can cancel up to 15 minutes before the pickup time free of charge. After that, a small cancellation fee applies. Call us or use the app.
Our base fares are fixed per km. The estimate shown at booking is reliable. Tolls, if applicable, are added at the end of the trip.
Once your booking is confirmed, you receive a tracking link via SMS. You can also share it with family for safety.
Yes! Enter the passenger's name and phone number during booking. The driver will contact them directly.